Legal documents

Cg77's Privacy Policy — Your data is safe with us

This page clearly explains what information is collected while you use the cg77 platform, how it is used, and how it is kept secure.

Last Updated: January 2026 | Bengali Version | Version 2.4
SSL Encrypted & Secure
Your Data Is Never Sold to Third Parties
Full Privacy Guaranteed
In line with international standards

Why is your information safe with cg77?

A quick overview of the key pillars of our Privacy Policy

Encrypted Data Transfer

Every data exchange uses 256-bit SSL encryption. cg77 protects your privacy with banking-grade security.

Never Sold to Third Parties

Cg77 never sells your personal information to advertisers or third parties. Your data is used solely to improve and deliver the platform's services.

Secure Data Storage

Your data is stored on high-security servers and undergoes regular security audits. Unauthorized access is entirely prevented.

Your Data, Your Control

Under cg77's Privacy Policy, you may request to view, correct, or delete your stored information at any time.

Transparent Cookie Policy

We are transparent about which cookies we use and why. You can disable non-essential cookies at any time.

Rapid Breach Response

In the event of any data breach, cg77 will notify affected users within 72 hours and take immediate action.

Effective Date: January 1, 2026
Version: 2.4
Applicable: Bangladesh
Section 01

Introduction & Scope

Cg77 (cg77.pro) is a trusted online gaming platform operating for players in Bangladesh. This Privacy Policy explains what information cg77 collects from you, how it is used, how long it is retained, and how it is kept secure.

This Privacy Policy applies to the cg77 platform's website, mobile app, and all associated services. By using our services, you are considered to have consented to the data processing described in this policy. We encourage you to read it carefully before using the platform.

Cg77 complies with international data protection standards. We believe transparency is the foundation of trust — this Privacy Policy hides nothing. Everything we do with your data is openly described here.

Please Note

This Privacy Policy was written in English for your convenience. In the event of any legal dispute, the English version shall prevail. Contact us: [email protected]

Section 02

What Information We Collect

Cg77 collects only the information necessary to deliver platform services, ensure security, and meet legal obligations. Under our Privacy Policy, collected data falls into three main categories.

Data Type Example Purpose
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, phone number, address Account Management & Support
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Data Betting history, win and loss records Responsible Gaming Monitoring
What We Do Not Collect

Cg77 never stores your full bank card number, CVV, or PIN. Payment information is processed directly through secure payment gateways.

Section 03

How Your Information Is Used

Under cg77's Privacy Policy, collected data is used only for the purposes listed below. We never share this information with third parties for commercial purposes.

  • Managing account creation, verification, and administration.
  • Processing deposit and withdrawal transactions securely.
  • Preventing fraud, money laundering, and unlawful activity.
  • Maintaining compliance with applicable laws and regulatory requirements.
  • Providing customer support and technical assistance.
  • Responsible gaming monitoring and protective measures.
  • Sending promotional offers and bonuses with your consent.
  • Selling data to advertisers — strictly prohibited.
  • Sending spam or unsolicited messages without consent is strictly prohibited.

Cg77 may provide personalized services to enhance your gaming experience. This may involve analyzing your preferences and usage patterns, always within the boundaries of our Privacy Policy.

Section 04

Data Retention & Security Measures

Cg77 uses industry-standard technology to protect your data. In line with our Privacy Policy, multiple layers of security measures are maintained to keep your information safe.

  • All data transfers are secured with 256-bit TLS/SSL encryption.
  • Account passwords are stored using bcrypt hashing and cannot be read in plain text.
  • Regular security audits and vulnerability scans are conducted on the server.
  • Access control — only authorized personnel can access specific data.
  • Regular backups and a disaster recovery plan are in place.

Data retention periods are outlined below:

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial transaction records 7 years as required by law
Gaming History While account is active + 2 years
Technical logs (IP address, etc.) Up to 12 months
Marketing Consent Information Until consent is withdrawn
Security Guarantee

Cg77's server infrastructure operates in ISO 27001 certified data centers. Annual third-party security audits verify that our Privacy Policy is being properly upheld.

Section 05

Data Sharing & Disclosure Policy

The most important point in cg77's Privacy Policy: we do not sell your data. However, in limited circumstances, sharing information may be required by law or necessary to deliver our services.

  • Payment Processor: Solely for processing transactions with mobile banking services such as bKash and Nagad.
  • KYC Provider: Shared with authorized third parties for identity verification, fully encrypted.
  • Law enforcement agencies: Upon a valid court order or government directive, only where applicable.
  • Advertiser: Your data is never transferred to any advertiser.
  • Data Broker: Selling or sharing data with brokers is strictly prohibited.
  • Other gaming platforms: No data is shared with competitors or other platforms.
Obligations of Service Partners

All third parties that cg77 works with are bound by strict data protection agreements that mirror our own Privacy Policy. They may only use your information for the specified purpose.

Section 06

Cookies & Tracking Technologies

Cg77's website and app use cookies and similar technologies to improve the user experience. In accordance with our Privacy Policy, we use three types of cookies.

  • Essential cookies: Used to maintain login sessions and ensure security. These cannot be disabled as they are essential for the platform to function properly.
  • Functional Cookies: Used to remember your language preferences, theme settings, and personalized experience. You can disable these if you wish.
  • Analytics Cookies: Collects anonymous statistics to understand how pages are used. This data cannot be used to identify individual users.

You can delete non-essential cookies or block them from being set in the future through your browser settings at any time. However, disabling essential cookies may cause some cg77 services to not function properly.

Third-Party Cookies

Our payment gateway partners may use their own cookies. These cookies are governed by their own privacy policies and fall outside the scope of cg77's Privacy Policy.

Section 07

Your Data Rights

Cg77's Privacy Policy gives you full control over your own data. In accordance with international data protection standards, you enjoy the following rights.

Right to Access
The right to access all information stored about you.
Right to Rectification
The right to request correction of inaccurate or outdated information.
Right to Erasure
Request deletion of your data under certain circumstances.
Right to Restrict Processing
Request to restrict how your data is used for specific purposes.
Data Portability
The right to receive your data in a machine-readable format.
Right to object
The right to object to marketing communications or data analytics.

To exercise any of the rights above, email [email protected]. We are required to respond to your request within 30 business days. In some cases, complete deletion may not be possible for legal reasons — we will explain why if that applies.

Withdrawal of Consent

You may withdraw your consent to marketing communications at any time. Every promotional email will include an unsubscribe link, or you can submit a request directly through support.

Section 08

Protection of Minors' Data

Cg77 is strictly for users aged 18 and above. Both our Privacy Policy and Terms of Service expressly prohibit registration by minors.

  • A national ID is required for age verification at registration.
  • Deposits are not activated until age verification is completed through the KYC process.
  • If a minor is identified, the account is immediately closed and all associated data is deleted.
  • Parents can report suspicious accounts by contacting [email protected].
Section 09

Privacy Policy Updates

Cg77 may update this Privacy Policy from time to time. For any significant changes, registered members will be notified by email or through the platform at least 14 days in advance.

Continued use of cg77 after any changes takes effect will be considered acceptance of the updated Privacy Policy. You can always check the "Last Updated" date at the top of the page to see whether the policy has changed.

When Will You Be Notified?

We will notify you in advance of any material changes to how your data is collected or used, any new third-party sharing arrangements, or any changes to your rights.

Section 10

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our Data Protection Team. We can assist in Bengali and aim to provide an initial response within 3 business days.

  • Email: [email protected] (please write "Privacy Request" in the subject line for privacy-related inquiries)
  • Response Time: Initial response within 3 business days, full resolution within 30 business days
  • Language: You can reach us in both Bengali and English
  • Support: 24/7 Bengali-language customer support available
What if you are not satisfied?

If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority in your country. We are always ready to cooperate.

Safe Gaming

Read our Privacy Policy? Start playing with confidence!

Your data is completely secure with cg77. Register today and enjoy the best online gaming experience in Bangladesh.

বাংলা